![]() Resolution Stop mail flow by: Stopping the SMTP/Exchange Transport service. This may also be caused by a bad registration of the GFI AV Scan Engine service in the Windows Registry. SOLUTION In GFI MailEssentials the anti-spam settings / DNS server settings page has a ‘Test’ button. Note: The error 'SMTP: Advanced Queue Failed to Deliver message' may also be logged for other reasons, unrelated to GFI MailEssentials. Root Cause When upgrading to GFI MailEssentials 2015, a registry key is left behind that causes the above errors in the GfiAvRoutingAgent logs. ![]() If the issue is still present, the best option is to reinstall MailEssentials. Verify if the issue persists: If the issue does not manifest, please enable the Email Security and retest. This message does not indicate any bug, but it is an intended outcome by design. Solution Steps In this scenario, please follow the steps below: Please disable the Email Security from the MailEssentials settings: Restart the server. Move to the specified folder (on the hard disk)Īny emails which are blocked as spam using any of the above mentioned actions will cause Microsoft Exchange to log 'SMTP: Advanced Queue Failed to Deliver message' for the particular message, since the email is not delivered to the recipient’s mailbox by Exchange itself this is being done by the MailEssentials MTA (Mail Transfer Agent).This message may be shown when GFI MailEssentials is installed on the same machine as Microsoft Exchange Server, and GFI MailEssentials is configured to perform one of the following actions when an email is detected as spam: 'SMTP: Advanced Queue Failed to Deliver message.' Environment ![]() ![]() Exchange Message Tracking indicates that some emails failed delivery to the recipient’s mailboxes with the following error:
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